Terms & Conditions

Terms and Conditions

Terms of sales

We hope that you will be satisfied with your order. We offer 30 days money back guarantee

If for any reason you are not completely satisfied then please contact us within 30 days and our team members will be pleased to assist you. All returns have to be informed within 30 days of your receipt, no refund is offered until goods are returned and inspected. We aim to inspect your item as soon as we can however our standard inspection date is held every Friday for returns delivered during the week

We will grant a Full Refund or Replacement plus shipping reimbursement on faulty items within 30 days of delivery. Refunds is only accepted within 30 days, however all our items comes with a 12 month warranty. We will repair or replace any mechanical faulty items within this period. For more information please check our warranty terms

Returning an Item within 30 days

1. Returning Sealed item - We will grant a full refund and return shipping cost (postage receipt provided) on returning sealed item if we made a mistake. However buyer is responsible for the return shipping cost if returning due to change of mind

2. Returning an item that is opened and non faulty - Unfortunately we cannot grant a full refund on items that are opened but non faulty. A 10% restocking fee may be charged as we cannot sell them as new anymore

3. Returning an item with signs of damages such as scratches, scruffs, damaged / cracked screens and etc - Unfortunately we also cannot process a full refund on this.

4. Item dead on arrival - Please contact us immediately with photographic evidence. Our staff will assist you and dispatch a new item or a refund upon your wishes

Posting back your return item

Please post the item back to us within 3 days after we accepted your return and given you our return address We are here to help you, if you have any problems with your item please inform us before leaving feedback. Please notify us via ebay messaging or email/skype if you have problems with your purchase.

If you have any questions please feel free to contact us. We hope you enjoy your purchase and our service. Thank you

 

Our Warranty Terms

We provide a 12 month seller warranty on some electronic items. Any mechanical faults we will repair it for you for free within the warranty period. Please note we do not accept physical, accidental damages, or water damages. Any cosmetic damage on the items may void the warranty. Once warranty is void we can repair the the item on your cost upon request or you can repair it at any other repair shop you prefer. Please note any outside work or repair will void the warranty.

We recommend buyers to try to protect their items as much as possible during the warranty period.

Upon successful claiming your warranty, we will repair mechanical faults on your item for free. In the event if we cannot fix it we will send you a replacement.